Courier & Final Mile

STAT Courier Service — Immediate Rush Dispatch, 24/7.

OnDemand Prime provides STAT courier service across LA Metro, Orange County, the Inland Empire and San Diego — a driver is dispatched the moment the call lands, ahead of the standing schedule, 24 hours a day, 365 days a year. STAT dispatch is built for the runs where a delay is not an inconvenience but a real problem: a specimen, a filing deadline, a down-line part.

What We Deliver

Immediate Dispatch, Whatever the Cargo.

STAT Medical Runs

Specimens, pharmaceuticals and equipment dispatched the instant the call comes in, with chain-of-custody documentation on every run.

Why it matters: A delayed specimen can affect a diagnosis.

STAT Legal & Document Runs

Filing deadlines and signed documents that need to move immediately, escalated ahead of the standing dispatch schedule.

Why it matters: A filing window doesn't move to accommodate a slow courier.

STAT Parts & Emergency Freight

Down-line parts, recovery loads and time-critical shipments dispatched immediately rather than routed into a scheduled linehaul.

Why it matters: A production line waiting on a part is losing money every minute.
Who Calls STAT

Built for the call that can't wait.

STAT customers don't call dispatch to schedule something — they call because something has already gone outside the plan. A hospital lab needs a specimen moving right now; a law firm just realized a filing is due today; a manufacturer's line just stopped. Dispatch treats every STAT call as immediate, not next-in-queue.

  • Hospitals, labs and pharmacies
  • Law firms with imminent deadlines
  • Manufacturers with down-line parts needs
  • IT and data centers with critical equipment
The Process

How It Works With OnDemand Prime.

STEP 01

You Submit the Request

Online form, call dispatch, or text. Provide pickup location, dropoff, and urgency level.

STEP 02

Dispatch Assigns Certified Driver

Within minutes, a compliance-trained driver is dispatched. Real-time confirmation sent to you.

STEP 03

Real-Time GPS Tracking

Monitor your delivery live. Dispatch monitors the route and proactively communicates any exceptions.

STEP 04

Delivered with Full Documentation

Recipient signature, timestamp, photo confirmation, and chain-of-custody record delivered to you digitally.

Professionally Accountable

Documented Even Under Pressure.

Speed doesn't skip documentation. Full credentials and chain-of-custody process are set out on the compliance page.

Chain-of-Custody Documentation

Timestamped pickup, GPS route record and recipient signature on every STAT run.

Background-Checked Drivers

Every driver dispatched on a STAT run is background-checked, not just the nearest available one.

Fully Insured

Comprehensive coverage regardless of how urgent the run is.

Choosing a Mode

STAT vs. Same-Day vs. Scheduled.

 Scheduled RouteSame-DaySTAT
When it movesFixed daily windowSometime that business dayThe instant you call
Best forRecurring volumePlannable urgencyZero-tolerance delay
Dispatch priorityStanding routeStandard queueAhead of the queue
Where We Run

Coverage across Southern California.

STAT dispatch is a local service across LA Metro, Orange County, the Inland Empire and San Diego — it does not cover pickup or delivery outside these regions.

  • Los Angeles — LA Metro, downtown courts and medical corridor, port-adjacent Carson and Long Beach
  • Orange County — Santa Ana courts, Irvine business corridor, John Wayne Airport
  • Inland Empire — Ontario airport and the logistics corridor, Riverside and San Bernardino
  • San Diego — hospital systems, Sorrento Valley and Carlsbad biotech

See service areas for the full city-level breakdown. Back to all courier services.

FAQ

Common Questions About STAT Courier.

How fast is STAT courier dispatch?

A driver is assigned the moment the call lands — STAT runs are escalated ahead of the standing dispatch schedule rather than queued behind it. Exact pickup time depends on where the nearest available driver is; dispatch confirms that window on the call, 24/7.

What's the difference between STAT and same-day delivery?

Same-day delivery moves within the business day on its own slot. STAT dispatch means a driver is assigned immediately, ahead of everything else, for runs that cannot wait even an hour.

Do you provide chain-of-custody documentation on STAT runs?

Yes — timestamped pickup, GPS route record and recipient signature or photo confirmation apply to STAT runs the same as any scheduled delivery. Speed does not skip documentation.

Can STAT courier handle medical specimens?

Yes — STAT specimen dispatch is one of the most common uses of this service, with temp-aware handling and chain-of-custody documentation on every run.

Is STAT courier available at night and on weekends?

Yes — dispatch runs 24 hours a day, 365 days a year. A STAT call at 2am on a Sunday is handled the same as one at 2pm on a Tuesday.

How much does STAT courier cost?

STAT dispatch carries a priority rate above scheduled or same-day service, reflecting the immediate driver assignment. Dispatch confirms an exact quote at 1-844-874-6311 or through the quote form, 24/7.

Last updated: September 2026

Get a Quote for STAT Courier

Get a quote.

Dispatch standing by 24/7, 365 days.

📞 1-844-874-6311 ✉️ info@ondemandprime.com ⏰ We answer 24/7 — a dispatcher, not a phone tree.

Or call directly: 1-844-874-6311 — we answer 24/7.