Tracking

Track your delivery.

Real-time status, timestamped delivery history, and proof of delivery — recipient signature and photo confirmation — for every OnDemand Prime run.

Client Portal

Sign in to track your shipment.

Your portal login gives you real-time tracking, delivery history, and proof of delivery for every run — the same chain-of-custody documentation dispatch uses internally.

  • Real-time status updates
  • Timestamped delivery history
  • Proof of delivery — recipient signature and photo confirmation

Need it right now? A dispatcher can look up your delivery instantly: 1-844-874-6311 — answering 24/7.

Need Help?

Need help accessing your account?

Our dispatch team is available 24/7, 365 days a year. Contact us and we'll get you sorted.